1. Who we are and what this policy covers
i-GarageQ Inc. is based in Ontario, Canada. This policy covers our corporate website and enquiries sent to our team. Our approach is guided by applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies.
The automotive platform described on this website is under development. This website does not currently provide customer accounts, payment processing, vehicle-data uploads or a live AI advisory service. Future platform services will have privacy notices appropriate to their actual data practices before personal information is collected. This policy does not govern independently operated third-party websites.
2. Information collected today
If you email us, we receive your email address, name if provided, message, attachments and any organization or contact details you choose to share. Please provide only what is needed for your enquiry and avoid sending sensitive personal information, passwords, payment details or another person’s vehicle or customer records.
Our hosting infrastructure may process technical request information such as IP address, requested pages, timestamps, browser or device information, referring page and error or security events. Such information can identify a person in some circumstances. It is used to deliver the website, investigate problems and help protect it from misuse.
Choosing a Contact topic changes the email subject locally in your browser. Clicking an email link opens your email application; selecting a topic or opening a draft does not itself send an enquiry to us. Our website receives your message only if you send it.
3. Purposes, consent and your choices
We use enquiry information to respond to you, discuss requested business opportunities, maintain related correspondence and meet applicable legal obligations. Technical information supports website delivery, troubleshooting and security. We limit collection, use and disclosure to reasonable purposes and obtain consent where required by law.
Sending us an enquiry allows us to use the information reasonably needed to address it; it does not automatically enrol you in marketing. Visiting this website is not consent to future advertising or tracking. Where we need consent for a new purpose, we will explain that purpose and request consent before proceeding, unless the law permits otherwise.
You may decline to provide optional information or ask to withdraw consent by contacting us. We will explain any consequences and legal or contractual restrictions. Withdrawing consent does not undo processing already lawfully performed.
5. Future newsletters and commercial messages
If we introduce newsletters or other commercial electronic messages, we will obtain the consent required by Canada’s Anti-Spam Legislation (CASL), or rely on a legally available exception. Where required, messages will identify the sender, provide contact details and include a working unsubscribe mechanism. We will implement unsubscribe requests within the applicable legal deadline, generally no later than 10 business days.
A privacy notice or an ordinary website visit does not create marketing consent. Administrative replies to an enquiry are separate from an optional marketing subscription.
7. Retention and safeguards
We retain personal information only as long as reasonably necessary for the identified purpose, applicable legal requirements and legitimate recordkeeping or dispute-resolution needs. The appropriate period depends on the type of information, the status of an enquiry and legal obligations. Information no longer needed should be securely deleted or anonymized; backups may remain until their normal expiry.
We use safeguards appropriate to the sensitivity of information and the risks of processing, including limiting access to authorized people and service providers. No online system or ordinary email is completely secure. If a breach occurs, we will assess it and provide notifications, reports and records as required by applicable law.
8. Access, correction and privacy concerns
Subject to applicable law, you may ask whether we hold personal information about you, request access and information about its use or disclosure, and request correction of inaccurate information. You may also request deletion or withdrawal of consent, subject to lawful retention needs; deletion is not an unconditional right in every circumstance.
Send requests to info@igaragesq.com with the subject ‘Privacy request’. We may ask for proportionate information to verify your identity, without collecting unnecessary identity documents. We will respond within applicable time limits. Where PIPEDA applies, access requests normally receive a response within 30 days; permitted extensions will be explained. If a request cannot be fulfilled, we will explain the reason and available recourse, subject to legal restrictions.
You may raise concerns with us or contact the Office of the Privacy Commissioner of Canada at priv.gc.ca, or another regulator with jurisdiction. You do not have to give up statutory rights to use this website.
Office of the Privacy Commissioner of Canada (opens in a new tab)↗9. External websites and children
LinkedIn links take you to an independent service governed by its own privacy practices. We do not embed a LinkedIn tracking widget in this website. Your email application and provider also handle information under their own terms and privacy policies.
This corporate website is intended for business and general informational use and is not directed at children. We do not knowingly solicit children’s personal information. If you believe a child has provided information to us without appropriate consent, please contact us so we can address it.
10. Changes and contact
We will update this policy when our practices change and revise the date shown above. Significant changes will receive additional notice or renewed consent where required. Future services and data uses are not authorized merely by being mentioned in this policy.
Privacy contact: i-GarageQ Inc., attention: Privacy enquiries. Email: info@igaragesq.com. Mailing address: 5700 Yonge Street, North York, Ontario M2M 4K2, Canada.